Our wholesale charges

Charges related to our services can be found in the wholesale tariff document below. For more information please see our wholesale service offering.

Charges when the contracted retailer changes

If a non-household customer moves to a new retailer, we’ll ensure that the outgoing and incoming retailer are aware of any outstanding service requests for that customer.

Incoming retailers will receive a status report of these service requests. The outgoing retailer will be informed when requested services have been delivered.

If there are charges pending for any services at the time of transfer, these will be invoiced to the outgoing retailer.