Retail providers

Retailer login
Login to view the status of existing service requests and submit new ones.
Metering
We’ve got a range of services available to you and your customers for metering.
Sensitive customers
We’ve got a range of services to help identify, register and manage sensitive customers.
Market data
We go through our services for market data.
Consumption data
To help customers understand their water usage we offer a range of consumption data services.
Interruption to supply
Sometimes you may encounter interruptions to your supply, water quality, and water pressure.
Wastewater services
We aim to deliver an excellent service across our wastewater network.
Tariffs, allowances and payments
To help you and your customers to manage tariffs, allowances and payments we offer a range of services.
Water efficiency
Learn more about how you can be water efficient with our team, audits, and smarter business visits.
Trade effluent
If you're planning to discharge liquid waste, you’ll need to apply for consent.