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Extra care

Priority services

Did you know that we offer a free service that provides extra care and support to those who need it most? Our priority services register is available to everyone that meets our eligibility criteria, you just need to sign up.

Financial support

Learn about the different financial support options we may be able to offer you.

Bogus callers

We've set up a password scheme to help protect you from bogus callers. It's available to everyone, you just have to sign up.

Dialysis at home

If you're having dialysis at home, we can give you extra support with your water supply. Just let us know.

We're dementia friendly

People living with dementia qualify for priority services and our team are trained to recognise when someone may need extra support.

A logo showing we are working to become Dementia Friendly during 2020 and 2021

We're here to help

Our amazing customer care team are available on Facebook and Twitter 24 hours a day, 365 days a year. Just drop them a message and they'll be right with you.