If paying by Direct Debit is not for you and you would like to pay your bill in instalments, you can do so by setting up a payment plan.
You can then pay your instalments using the PayPoint card that we supply you:
About your PayPoint card
- PayPoint cards give you the option of paying your bill in full or by instalments at any PayPoint outlet in the UK.
- When paying at a PayPoint outlet, all you need is your PayPoint card related to your Thames Water account and the amount you need to pay in cash. PayPoint outlets have a cash limit of £149. If you want to make a payment greater than this, you can make multiple transactions. Please keep all receipts and allow 2-3 working days for payments to clear. Find your nearest PayPoint outlet
Set up a payment plan
The easiest way to set up a payment plan is online.
Alternatively you can register by phone.
Lost or damaged your PayPoint card?
If you have lost or damaged your PayPoint card, you can request a replacement online