If paying by Direct Debit is not for you and you would like to pay your bill in instalments, you can do so by setting up a payment plan.
You can then pay your instalments using the PayPoint card that we supply you:
About your PayPoint card
- PayPoint cards give you the option of paying your bill in full or by instalments at any PayPoint outlet in the UK.
- When paying at a PayPoint outlet, all you need is your PayPoint card related to your Thames Water account and the amount you need to pay in cash. PayPoint outlets have a cash limit of £149. If you want to make a payment greater than this, you can make multiple transactions. Please keep all receipts and allow 2-3 working days for payments to clear. Find your nearest PayPoint outlet
Set up a payment plan
The easiest way to set up a payment plan is online.
To complete this form you will need to provide your:
- Thames Water account number (printed at the top of your bill)
- Full name, contact telephone number and the address of the property concerned
Alternatively you can register by phone.
Lost or damaged your PayPoint card?
If you have lost or damaged your PayPoint card, you can request a replacement online