Register for an online account
Join 1.4 million customers and register for an online account.
From setting up a Direct Debit to updating your address, account management is quick and easy. Plus, you'll be automatically opted in for paperless billing.
To register, all you need is:
- A valid email address
- Your property details and account number
Reasons to register for an online account
Here are some of the many benefits of having an online account:
Save paper with online billing
View your bills online instead of receiving paper copies. We'll email you when your bill is ready.
Submit meter readings
Metered customers can submit readings online and monitor water usage.
24/7 online account access
Make changes to your account at any time, such as telling us you're moving.
Payments made easy
Manage how you pay your bill, including setting up a Direct Debit or other payment plan.
Landlords
The easiest way to tell us about your properties and tenants is by using Landlord TAP.