Welcome to Thames Water
We take care of water for 16 million people, enabling our customers, communities, and environment to thrive.
Contact us with British Sign Language
We aim to provide an excellent customer experience to support our customers.
You can contact us securely using British Sign Language (BSL) with a free video relay service. The call will be relayed to one of our team, and we can help you with:
- Account and billing
- Water or sewage services
- A priority service emergency
Things we love
Caring for water
We're passionate about protecting our most precious resource.
Our people
Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager?
Sharing our stories
From fatbergs to fountains, read the latest news and updates from our business.