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Payments
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Based on your selection, we recommend:
Payments can take up to five working days to reach us.
If you’ve paid in the last couple of days but have received a debt reminder, it may be because your payment hasn’t reached us yet. If you paid more than 5 working days ago, please call us to raise a missing payment enquiry. Did you know that using Direct Debit is a hassle-free way to pay, and only takes a few minutes to set up?
Set up a Direct DebitAlternatively, you can contact us
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Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.
Speak to us
Lines are open Monday to Friday 8am-8pm, and Saturday 8am-6pm. You may experience longer wait times during our peak hours. The best time to call us to avoid this is 12:30pm-3:30pm Monday to Friday.