Next steps

Based on your selection, we recommend:

               

Requesting a meter

Having a meter enables us to bill you for exactly the water you use. It also helps us monitor your supply and makes it easier for us to identify bursts or areas of low pressure. If you'd like a meter, please request one using our online form.

Request a meter

  

Learning about our charges

We charge customers based on their consumption, but if you'd like more information on what goes into those charges or how you can pay in instalments, please read our dedicated help page.

Understand your bill

Alternatively, you can contact us

WhatsApp us

Message us on WhatsApp, so you can get on with your day and respond at your pace. Available Monday-Friday 8am-8pm, Saturday 8am-6pm, and Sunday 8am-5pm.

Speak to us

Call us Monday to Friday 8am-8pm, and Saturday 8am-6pm.